About the Company
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Responsibilities
- Manage the full delivery cycle of technical projects, mainly in CX and telecom environments.
- Handle both fixed-scope and Time & Materials (T&M) projects, ensuring delivery on time and within budget.
- Create and maintain project plans, including tasks, timelines, owners, and milestones.
- Identify project risks and coordinate with vendors, carriers, and third parties to resolve issues.
- Follow standard project management processes such as scheduling, reporting, change management, and risk tracking.
- Work closely with Engineering, Operations, IT, Product, Finance teams, and external partners.
- Monitor project budgets, forecasts, and costs together with Finance teams.
- Prepare project updates, reports, and dashboards for management and stakeholders.
Requirements
- 7+ years of hands-on project management experience, including significant exposure to CX, telecom, or infrastructure-related environments.
- Proven experience managing technical projects from initiation through closure, including ownership of scope, schedule, budget, risks, and stakeholder communication.
- Experience coordinating service orders, carrier escalations, maintenance activities, and multi-party technical cutovers.
- Strong communication and leadership skills, with the ability to facilitate meetings, drive decision-making, and manage cross-functional collaboration effectively.
- Proficiency with project management and collaboration tools such as Jira, MS Project, Confluence, and Excel for tracking and financial analysis.
- Strong organizational skills with exceptional attention to detail.
- Ability to work effectively in multicultural and distributed team environments.
Benefits & Perks
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
